{"id":3656,"date":"2024-05-16T16:01:28","date_gmt":"2024-05-16T09:01:28","guid":{"rendered":"https:\/\/biosciences.vn\/?page_id=3656"},"modified":"2024-05-20T16:46:22","modified_gmt":"2024-05-20T09:46:22","slug":"technical-support-request","status":"publish","type":"page","link":"https:\/\/biosciences.vn\/index.php\/en\/technical-support-request\/","title":{"rendered":"Technical Support Request"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3656\" class=\"elementor elementor-3656\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e0ccd0 e-flex e-con-boxed e-con e-parent\" data-id=\"9e0ccd0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a081369 e-con-full e-flex e-con e-child\" data-id=\"a081369\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9b9518 elementor-widget elementor-widget-heading\" data-id=\"d9b9518\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technical Support Request\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fec29f elementor-widget elementor-widget-heading\" data-id=\"9fec29f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Buy from chromatography specialists so you can focus on the work that matters.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05e88db elementor-widget elementor-widget-text-editor\" data-id=\"05e88db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our chromatography product specialists are trained chromatographers ready to assist you with your chromatography needs. Please fill out the form to the best of your ability so that we can be prepared to answer your questions quickly and accurately.\u00a0<\/p><p>A technical support representative will be notified as soon as your form is submitted, and we will work quickly to get you a response as fast as possible.<\/p><p>If you&#8217;d like to request a quote and know the part number, please visit our<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cff7363 elementor-widget elementor-widget-heading\" data-id=\"cff7363\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/biosciences.vn\/index.php\/quote\/\">Request a Quote Form.<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d23b4bd e-con-full e-flex e-con e-child\" data-id=\"d23b4bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0461945 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"0461945\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"quote_form\" name=\"Technical Support Request\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"3656\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"0461945\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Technical Support Request - Biosciences\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"3656\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-phone elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-phone\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[phone]\" id=\"form-field-phone\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-first_name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-first_name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFirst name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[first_name]\" id=\"form-field-first_name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-last_name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-last_name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tLast name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[last_name]\" id=\"form-field-last_name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-company_name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-company_name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[company_name]\" id=\"form-field-company_name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-postal_code elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-postal_code\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tShipping Postal Code\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[postal_code]\" id=\"form-field-postal_code\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-contry_region elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-contry_region\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCountry\/Region\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[contry_region]\" id=\"form-field-contry_region\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-contry_region elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-contry_region\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSubject\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[contry_region]\" id=\"form-field-contry_region\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-existing_product elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-existing_product\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIf this is regarding an EXISTING product (troubleshooting), what product type?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Chrom Tech Pumps\" id=\"form-field-existing_product-0\" name=\"form_fields[existing_product][]\"> <label for=\"form-field-existing_product-0\">Chrom Tech Pumps<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"HPLC Fittings\/Accessories\/Waste\" id=\"form-field-existing_product-1\" name=\"form_fields[existing_product][]\"> <label for=\"form-field-existing_product-1\">HPLC Fittings\/Accessories\/Waste<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Vials\/Plates\" id=\"form-field-existing_product-2\" name=\"form_fields[existing_product][]\"> <label for=\"form-field-existing_product-2\">Vials\/Plates<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"HPLC Columns\" id=\"form-field-existing_product-3\" name=\"form_fields[existing_product][]\"> <label for=\"form-field-existing_product-3\">HPLC Columns<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"GC Fittings\/Accessories\" id=\"form-field-existing_product-4\" name=\"form_fields[existing_product][]\"> <label for=\"form-field-existing_product-4\">GC Fittings\/Accessories<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"GC Columns\" id=\"form-field-existing_product-5\" name=\"form_fields[existing_product][]\"> <label for=\"form-field-existing_product-5\">GC Columns<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Other (please use additional desc.)\" id=\"form-field-existing_product-6\" name=\"form_fields[existing_product][]\"> <label for=\"form-field-existing_product-6\">Other (please use additional desc.)<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-new_product elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-new_product\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIf this is regarding a NEW product purchase, what product type?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Chrom Tech Pumps\" id=\"form-field-new_product-0\" name=\"form_fields[new_product][]\"> <label for=\"form-field-new_product-0\">Chrom Tech Pumps<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"HPLC Fittings\/Accessories\/Waste\" id=\"form-field-new_product-1\" name=\"form_fields[new_product][]\"> <label for=\"form-field-new_product-1\">HPLC Fittings\/Accessories\/Waste<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Vials\/Plates\" id=\"form-field-new_product-2\" name=\"form_fields[new_product][]\"> <label for=\"form-field-new_product-2\">Vials\/Plates<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"HPLC Columns\" id=\"form-field-new_product-3\" name=\"form_fields[new_product][]\"> <label for=\"form-field-new_product-3\">HPLC Columns<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"GC Fittings\/Accessories\" id=\"form-field-new_product-4\" name=\"form_fields[new_product][]\"> <label for=\"form-field-new_product-4\">GC Fittings\/Accessories<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"GC Columns\" id=\"form-field-new_product-5\" name=\"form_fields[new_product][]\"> <label for=\"form-field-new_product-5\">GC Columns<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Other (please use additional desc.)\" id=\"form-field-new_product-6\" name=\"form_fields[new_product][]\"> <label for=\"form-field-new_product-6\">Other (please use additional desc.)<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_42773ad elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_42773ad\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAdditional comments\/description\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_42773ad]\" id=\"form-field-field_42773ad\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_42773ad elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_42773ad\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPart Number (if known)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_42773ad]\" id=\"form-field-field_42773ad\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_42773ad elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_42773ad\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSerial Number (if known)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_42773ad]\" id=\"form-field-field_42773ad\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_30f7c73 elementor-col-100\">\n\t\t\t\t\t<div class=\"desc-form\">Chrom Tech needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at anytime. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy..<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-e_gs_exclude elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[e_gs_exclude]\" id=\"form-field-e_gs_exclude\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" value=\"HTML1,form_id\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\" id=\"quote_button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">SUBMIT<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Technical Support Request Buy from chromatography specialists so you can focus on the work that matters. Our chromatography product specialists are trained chromatographers ready to assist you with your chromatography needs. Please fill out the form to the best of your ability so that we can be prepared to answer your questions quickly and accurately.\u00a0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3656","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Technical Support Request - Biosciences<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/biosciences.vn\/index.php\/en\/technical-support-request\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical Support Request - Biosciences\" \/>\n<meta property=\"og:description\" content=\"Technical Support Request Buy from chromatography specialists so you can focus on the work that matters. Our chromatography product specialists are trained chromatographers ready to assist you with your chromatography needs. 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